Return & Refund Policy

At TickGuru, we strive to ensure your satisfaction with every purchase. We understand that there may be instances where you may need to return a product or request a refund. Below, we’ve outlined our return and refund policy to provide clarity on how these cases are handled.

Affiliate Disclaimer:

Please note that our website operates as an affiliate of AliExpress. As such, our return and refund policy are subject to AliExpress’s terms and conditions. The procedures outlined below are in accordance with the policies set forth by AliExpress and the individual sellers.

Return Policy:

Returns are accepted for eligible products in accordance with the return policy specified by the seller on AliExpress. Each product listing on our website will display the seller’s return policy, including any conditions or restrictions that may apply.

Refund Policy:

Refunds are issued for eligible returns in accordance with the refund policy specified by the seller on AliExpress. The refund amount and processing time may vary depending on the seller’s terms and conditions.

Cases Handled According to AliExpress Listing:

Please note that all return and refund cases are handled directly by the seller on AliExpress. When you make a purchase through our website, you are redirected to the AliExpress platform to complete your transaction. As such, any return or refund requests must be initiated and processed through AliExpress.

How to Initiate a Return or Refund:

If you wish to initiate a return or request a refund for your order, please follow the instructions provided by the seller on AliExpress. This typically involves submitting a return request through the AliExpress platform and following the seller’s specific return and refund procedures.

Note:

Please be aware that certain products may be ineligible for returns or refunds due to their nature or usage restrictions. Additionally, any return shipping costs or customs fees incurred in the return process are the responsibility of the buyer.